The one hire every startup desperately needs to make

want to introduce a new concept — ‘talent hacking’. I define this as the creative application of technology and data to the problem of building new teams. I’m trying to coin this…

The step-by-step guide to measuring customer loyalty effectively

According to Inc., it costs a business about 5 to 10 times more to acquire a new customer than to sell to an existing one. The average current, loyal customer…

How to respectfully reject job candidates

One of the best parts of creating a business is that you start with nothing. No HR policies, no processes and no entrenched ways of doing things. This blank slate…

8 personal branding hacks to help increase your online visibility

Take a cue from branding wizard Gary Vaynerchuk. He’s become an online influencer on many social media platforms by jumping in on emerging platforms acting like a user. Gary tells his…